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M - Masculine F - Feminine
Shipping
At Adorned by Lou, we take care to ensure your curated jewellery arrives safely and promptly. Processing Time: All orders are carefully reviewed and processed within 1–3 business days. Shipping Options & Delivery: We offer reliable shipping worldwide. Delivery times vary depending on location: Local (within Ghana): 2–5 business days Shipping Costs: Shipping fees are calculated at checkout and depend on your location and chosen shipping method. Order Tracking: Once your order ships, you may receive a tracking number via email to monitor its journey if the delivery company being used provides for same. If not, you will receive a call from the designated rider when your package has been processed for delivery. Packaging: Every piece is beautifully packaged to ensure it arrives in perfect condition, reflecting the elegance of Adorned by Lou. Important Notes: - We are not responsible for delays caused by customs, courier issues, or incorrect shipping information. - Please ensure your shipping address is accurate before completing your order. By placing an order with Adorned by Lou, you acknowledge and accept this shipping policy.
Read moreReturns & Refunds
Due to the nature of jewellery and hygiene considerations, all sales are final! • We do not offer refunds, returns, or exchanges, except in cases where: <the item received is faulty, damaged, or incorrect due to our error.> • If this occurs, you must contact us within 24 hours of delivery with clear photographic evidence. Approved cases will be resolved through a replacement or store credit, at our discretion. • We do not accept returns for change of mind, incorrect sizing choices, or general wear and tear. By making a purchase from Adorned by Lou, you acknowledge and agree to this policy.
Read morePlease keep all payment records and transaction receipts for your records. These may be required for order verification and dispute mediation.
M - Masculine F - Feminine
